A complaint is easier to escalate when you have a date, a summary, evidence and the right next body. This planner turns the mess into a timeline.
8 weeksCommon finance/energy marker
DeadlockEscalation trigger
EvidenceScreenshots and references
Free routesOmbudsman options
Planner
Check the next escalation step
Evidence bundle
Attach the boring stuff
Complaint date, reference number, account number if relevant, screenshots, letters, calls log, proof of payment, what went wrong, what you asked for, and why the response is not enough.