To report an error on any UK Tax Drag page: use the contact form (choose "Factual correction") with the page URL and the specific issue. We acknowledge corrections within 5 working days and tell you the outcome within 21 working days, correcting the page within that time where the correction is accepted. Substantive corrections (those changing a number, recommendation, or conclusion) are listed with the date in the changelog. Stylistic corrections (typos, grammar) are made without a log entry.
What we consider a correction
A correction is anything we got wrong — not anything you disagree with us about. Two categories:
Substantive correction
An error that changes the meaning, the number, or the recommendation. Examples:
- A tax rate or threshold quoted incorrectly.
- A calculation that returns the wrong answer.
- A statement of law, regulation, or HMRC practice that is factually wrong.
- A deadline, allowance, or limit that has changed.
- A worked example with an arithmetic error.
- A claim about a third party (e.g. a platform) that's factually inaccurate.
Substantive corrections are listed in the changelog with the date of correction and a brief summary of what changed. The page's review date is also updated.
Minor correction
Typos, grammar, broken internal links, slightly clunky phrasing. These are fixed silently — no log, no public note. The page's review date is updated.
Not a correction
- Differences of editorial judgement. If we say a strategy makes sense and you think it doesn't, that's an editorial difference, not a correction.
- Personalised tax/legal complaints. The site is educational; if a strategy didn't work for you personally because of a complication we didn't cover, that's the limit of general guidance — see the disclaimer.
- Out-of-scope content requests. "You should write about X" isn't a correction.
How to report
The fastest route:
- Open the contact form and choose "Factual correction".
- Start your message with "Correction: [page slug or topic]".
- Include the page URL where the error appears.
- Quote the exact text you think is wrong, with the surrounding sentence for context.
- Explain why you think it's wrong (link to HMRC or other primary source if possible).
- If you're a qualified professional (CTA, ACA, ACCA, IFA), include your name and qualification — it speeds up acceptance.
You don't need to be qualified to report — any reader can submit. We investigate every report and respond.
Our response commitments
| Stage | Commitment |
|---|---|
| Acknowledge receipt of correction | Within 5 working days |
| Investigate and tell you the outcome, with an explanation if no correction is made | Within 21 working days |
| Substantive correction made + page updated | Within 21 working days of acknowledged report |
| Urgent report (for example one affecting a filing or payment deadline) | Looked at before other reports. UK Tax Drag is run by one person, so a same-day fix cannot be promised: for anything time-critical, check the GOV.UK or HMRC guidance as well |
How corrections are recorded
When a substantive correction is made:
- The page is corrected and its review date is updated.
- An entry in the changelog records the date, the page or pages affected, and what was changed.
- If the correction affects a calculator's output, the calculator code is updated and, for high-risk calculators, the automated test cases in
data/calculator-fixtures.jsonare updated to catch the case.
Example changelog entry:
Sample correction (illustrative)
Correction: The dividend allowance guide gave the 2026/27 allowance as £1,000. The correct figure is £500. The page has been updated and the worked example recalculated.
Disputed corrections
Sometimes a reader reports a correction we don't accept — either because the original statement was correct or because there's a legitimate editorial difference. In those cases:
- We respond to the reporter with a written explanation of why we think the original is right.
- We link to the primary source supporting our position.
- If new evidence emerges, we'll revisit.
- Disputed reports that lead to no correction are not listed in the changelog.
Editorial issues that aren't corrections
For things that aren't corrections but still warrant attention:
All of these go through the contact form: choose "Editorial enquiry" for content requests or feedback on tone and framing, "Other" for broken links and accessibility issues, and "Press or research" for media enquiries.
Public corrections log
Substantive corrections across the site are listed in the changelog, newest first. Each entry shows the date, the pages affected and the nature of the correction, starting with the corrections made since May 2026.
Why this policy exists
Most UK personal finance content has no corrections policy at all. That's a problem: readers can't tell what's been updated, can't tell whether the figure on the page is the current one, and can't tell whether the publication takes accuracy seriously. This page is our public commitment that we do. If you find an error and we don't fix it in line with this policy, you have a documented basis to escalate.