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Telecoms savings

Broadband and mobile switching guide

Broadband and mobile contracts are easy to ignore because the service still works. That is exactly why they become household-bill drift.

Social tariffsLow-cost packages for eligible households
One TouchBroadband switching is simpler
PAC/STACMobile switching by text
Price risesPounds-and-pence checks
The quick route

What to check this month

1. Are you out of contract?

Out-of-contract telecoms bills are often the easiest household saving because nothing has to change except the tariff.

2. Could a social tariff apply?

Ofcom says social tariffs are cheaper broadband and phone packages for people on Universal Credit, Pension Credit and some other benefits.

3. Use One Touch Switch for broadband

Ofcom says many broadband and landline customers only need to contact the new provider under the One Touch process.

4. Text to switch mobile

Ofcom says you can text PAC to 65075 to keep your number, STAC to 75075 for a new number, or INFO to 85075 to check contract status.

5. Read future price rises

New telecoms contracts must state many future rises in pounds and pence rather than vague inflation-linked wording.

6. Do not buy speed you cannot feel

Households paying for very high speeds should check whether they actually need them for work, streaming, gaming and upload use.

Mini calculator

Switching saving estimate

Sources

Sources and useful links