Skip to main content
APP fraud

APP scam refund checker

Use this when you were tricked into sending money by bank transfer. It does not decide your case, but it points you to the likely complaint and reimbursement route.

7 Oct 2024Mandatory route starts
GBP 85,000Current PSR cap per claim
5 working daysUsual refund aim if eligible
35 daysCan take longer
Checker

Check the likely route

Important

Do not wait for a perfect explanation

Call the bank immediately using official contact details. Then write down the payment reference, account name, sort code, account number, date, amount, platform or person involved, and the warnings shown before you paid.

Sources
Editorial accountability
Open Trust Centre →

Every page is reviewed against the editorial standards, written from primary sources, sourced openly, and corrected publicly. No affiliate revenue. No sponsored content. No paid placements.

Editorial standards Editorial process Corrections policy How we make money Editorial team Methodology