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Everyday Money Guide

Debt help route before borrowing more

When debt is becoming unaffordable, optimisation stops being the game. The first job is to protect priority bills, stop expensive escalation and speak to free debt help early.

Priority firstBills before optimisation
Free helpDebt charities and MoneyHelper
No shameAdmin, not theatre
Action orderWhat to do next
Start here

If repayments are not affordable

1. Protect priority bills

Rent, mortgage, council tax, energy, court fines, child maintenance and essential insurance need attention before unsecured-credit optimisation.

2. Stop adding expensive credit

Do not use a payday loan, cash withdrawal, overdraft or new card to make an unaffordable debt look current for one more month.

3. List the facts

Write balance, lender, APR, minimum payment, arrears, next due date and whether it is priority or non-priority.

4. Contact free debt help

A trained debt adviser can talk through options such as payment plans, breathing space, debt management, insolvency routes and benefit checks.

5. Tell creditors early

If you cannot pay, contact lenders before the missed payment where possible. Keep notes of dates, names and agreements.

6. Ignore shame-based urgency

Debt is a system problem to triage. Panic usually leads to worse borrowing and poorer records.

Decision line

When not to use the calculators

If minimum payments are unaffordable, priority bills are at risk, or you are borrowing to make repayments, use free debt advice before opening another product or moving debt around.

Sources

Useful guidance